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Providing business office support functions
to our network of hospitals and healthcare providers.
With 8 different specialized teams to choose from, our Share Services groups offer a wide variety of onsite and remote career opportunities including; customer service, patient access, revenue cycle and more. If you’re looking for a rewarding career in healthcare, look no further.
Explore Opportunities
Access & Transfer Center Services
The Access Command Center consists of a team of CHS professionals, including critical care nurses, behavioral health clinicians, EMS, Transport and Telemedicine experts. Our team facilitates patient movement throughout the continuum of care to enhance patient flow.
Eligibility Screening Services (ESS)
ESS engages patients with compassion and expertise to discover available resources to help with medical expenses. Our services help the people in our communities to gain access to needed healthcare, reduce the burden of medical expenses, and establish a relationship of trust with their care providers.
Patient Account Services, Inc. (PASI)
PASI was established for the sole purpose of providing accounts receivable collection services for CHS owned and operated facilities. PASI provides various collection services including self-pay, insurance, workers compensation collections, physician collections and lien filing on liability accounts.
Payment Compliance and Contract Management (PCCM)
PCCM is part of Shared Services Center – Nashville and is responsible for the maximization and collection of reimbursement by identifying contractual variances between posted and expected reimbursement.
Physician Practice Support, Inc. (PPSI)
The PPSI Team and Athena work alongside the Clinic Leaders and staff with the common goal of creating a clean and efficient revenue cycle.
Shared Service Center - Fort Smith, AR
The Fort Smith SSC operates in support of our hospitals and patients and our commitment is to provide them with exemplary revenue cycle services defined by outstanding customer service and superior revenue cycle performance. We support facilities located primarily in Arizona, Arkansas, Mississippi, Missouri, New Mexico, Oklahoma, and Tennessee.
Shared Service Center - Nashville, TN
The Nashville SSC operates in support of our hospitals and patients and our commitment is to provide them with exemplary revenue cycle services defined by outstanding customer service and superior revenue cycle performance. We support facilities located primarily in Alabama, Texas and Tennessee.
Shared Service Center - Sarasota, FL
The Sarasota SSC operates in support of our hospitals and patients and our commitment is to provide them with exemplary revenue cycle services defined by outstanding customer service and superior revenue cycle performance. We support facilities located primarily in Florida, Georgia, Indiana, and Pennsylvania.
About CHS
Community Health Systems - SSC
Community Health Systems is one of the nation’s leading healthcare providers. With healthcare delivery systems in 32 distinct markets across 12 states, CHS operates 60 affiliated hospitals with more than 8,000 beds and more than 800 sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.
From Alaska to Florida, and Pennsylvania to Arizona, our affiliated hospitals are cornerstones of their communities. These local hospitals and healthcare systems play a vital role by providing close to home care and peace of mind for millions of people each year.
Featured Jobs
Join our team today. Browse our featured jobs below.
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Collections Lead - Shared Services Center - Nashville
The Collections Lead oversees and coordinates the daily operations of the collections team to ensure the timely and accurate collection of outstanding accounts. This role provides guidance and support to collections staff, monitors performance metrics, and handles complex or escalated collection cases. The Collections Lead plays a critical role in achieving department goals and ensuring compliance with company policies and relevant regulations.
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Appeals Specialist II - RN (REMOTE) - Shared Services Center - Nashville
The Appeal Specialist II reviews, analyzes, and resolves insurance denials to ensure accurate reimbursement and regulatory compliance. This role logs and reviews denials for trend reporting, provides feedback to facilities, and communicates payer updates to relevant stakeholders. The Appeal Specialist II collaborates with internal teams to ensure timely and thorough appeal resolution and supports initiatives that improve denial prevention and recovery processes.
Eligibility Screening Services Representative Onsite - East Georgia Regional Medical Center
The Eligibility Screening Services Representative serves as the initial point of contact for customers, addressing inquiries, resolving issues, and delivering high-quality service to ensure a positive customer experience. This entry-level role requires excellent communication skills, attention to detail, and the ability to manage a variety of customer requests through multiple channels, including phone, email, and chat. The Representative works in a performance-driven environment, adhering to established service metrics and standards, while collaborating with other departments to ensure timely and effective resolution of customer concerns.
We're Hiring
We know it’s not just about finding a job. It’s about finding a place where you are respected, valued, and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible. Our employees enjoy a robust benefits package including health insurance, flexible scheduling, 100% licensure/certification reimbursement for renewals, Tuition Reimbursement, and up to $20K for student loan contribution and many ways to earn your degree at low or no cost.
