CHS Shared Business Operations, LLC

Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 33 distinct markets across 13 states, CHS operates 64 affiliated hospitals with more than 9,000 beds and approximately 900 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.

Job Summary

The Vice President, Enterprise Transformation provides executive leadership for enterprise-wide performance improvement, project management, and strategy deployment. This role aligns the organization around consistent methods, evidence-based practices, and the CHS Model for Improvement to achieve quality outcomes, patient safety, revenue enhancement, risk mitigation, and growth. The Vice President directs the design, implementation, and evolution of enterprise transformation initiatives to ensure they consistently meet organizational needs. Serving as the corporate expert in process improvement and internal strategy, this role partners with senior leadership across CHS to develop strategic plans, implement enterprise programs, and support organizational performance.

This position is located at our Corporate Headquarters in Franklin, TN and is full-time in-office.

Lean Six Sigma Black Belt or higher is required for this position.

Essential Functions

• Leads the continued growth, success, and evolution of the Enterprise Transformation program to ensure alignment with organizational goals and priorities.
• Builds and develops an effective team to support clinical and non-clinical improvement, process design, and project support needs across the organization.
• Directs strategic planning activities and ensures achievement of plan goals through effective project management and data-driven decision-making.
• Establishes and monitors key performance measures to evaluate enterprise transformation initiatives and ensure accountability for outcomes.
• Evaluates team performance and resource utilization to support efficiency and effectiveness of enterprise transformation initiatives.
• Develops and implements evidence-based practice standards, best practice criteria, and outcome metrics to guide enterprise performance improvement.
• Provides consultative services, mentorship, and coaching to leaders and teams across CHS to strengthen organizational capacity for improvement.
• Builds collaborative relationships with corporate and facility leadership, staff, and physicians to drive engagement and improved operations.
• Identifies and addresses educational needs to support enterprise transformation, providing training and resources to build organizational capability.
• Prioritizes projects and resolves conflicting priorities to ensure timely execution and alignment with strategic objectives.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree in Nursing, Business, Healthcare Administration, or related field required
• Master's Degree or current enrollment in Nursing, Business, Healthcare Administration, or related field preferred
• More than 10 years of experience in process improvement, project management, or related fields required
• More than 10 years of experience in management and administration with direct report responsibilities required
• Proven success in leading multidisciplinary teams, analyzing metrics, and reporting financial and operational outcomes required

Knowledge, Skills and Abilities

• Expertise in performance improvement methodologies, project management, and strategy deployment.
• Demonstrated ability to lead enterprise-level transformation efforts in complex healthcare organizations.
• Strong data analysis and metrics evaluation skills to inform decision-making and track outcomes.
• Excellent communication, presentation, and relationship management skills.
• Strong organizational and leadership skills, with the ability to prioritize multiple initiatives and resolve conflicts.
• Ability to coach, mentor, and develop high-performing teams across corporate and facility settings.

Licenses and Certifications

• Lean Six Sigma Black Belt or higher required
• Certified Project Management Professional (PMP)-PMI preferred