Northwest Medical Center Bentonville

Job Summary

The Supervisor, Safety & Security is responsible for overseeing the day-to-day operations of the safety and security team within the hospital setting. This includes managing security personnel, ensuring a safe environment for staff, patients, and visitors, and enforcing hospital security policies and procedures. The Supervisor plays a critical role in ensuring compliance with safety regulations, managing security incidents, and contributing to the development of emergency preparedness and response plans.

Essential Functions

• Coordinates the ongoing, organization-wide collection of information about deficiencies and opportunities for improvement in the Environment of Care.
• Coordinates the on-going collection and response to other sources of information, such as published hazard notices or recall reports.
• Coordinates the preparation of summaries of deficiencies, problems, failures and user errors related to managing the environment of care.
• Coordinates the preparation of summaries on findings, recommendations, actions taken and results of performance improvement (PI) activities.
• Participates in hazard surveillance and incident reporting.
• Participates in developing safety policies and procedures.
• Submits completed reports at least every other month to the Environment of Care (EC) Committee concerning findings, recommendations, actions and monitoring.
• Coordinates and/or participates in the development of departmental and facility wide safety policies and procedures.
• Conducts and reviews with Human Resources, EC education, Orientation program for new employees, and reviews on a continuing education basis for all employees.
• Reviews departmental EC policies and procedures to assist in making them consistent with the integrated into the facility-wide safety management plan.
• Works with other managers to assure each of the EC management plans are evaluated at least annually.
• Works with other managers to assure the objectives, scope, Performance, and effectiveness of each of the environment of care management plans are evaluated at least annually.
• Works with managers to initiate appropriate actions and recommendations, based on analysis of incident reports and other information. Ensures issues, chosen by the EC Committee, are monitored and the results reported to that committee.
• Conducts annual risk assessments and other assists other responsible managers in conducting risk assessments.
• Assists in defining performance indicators for evaluation of the Safety Management program and reports performance indicators of all areas of the EC, to the EC Committee.
• Assist Director with I/S support including maintaining operations and current information on the TMS.
• Acts as hospital liaison in all city coordinated emergency preparedness, meetings and drills. Active participant in hospital emergency preparedness, hazmat, and severe weather drills and actual events.
• Works with responsible individuals in conducting necessary drills that will improve the safety and security of the hospital such as infant abduction drill, emergency management drills that are based from a completed HVA, fire drills, etc.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management
  • Supervises, trains and oversees departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with Manager or Director on staffing issues.
  • Assists with and contributes to performance evaluations and goal setting.
• Strategic Planning and Financial Oversight
  • Assists in managing departmental budget ensuring cost-effective operations while maintain high quality service.
  • Monitors expenditures, ensuring cost-effective delivery of services.
  • May contribute to evaluation and implementation of new technologies to enhance operational efficiency.
  • May contribute to development of departmental policies, procedures and protocols.
• Quality Assurance and Regulatory Compliance
  • Ensures compliance with all relevant regulatory bodies.
  • May participate in audits, inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
  • May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Associate Degree or higher preferred
• 1-2 years of related experience in the profession required
• 1-2 years of previous leadership experience preferred

Knowledge, Skills and Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

• Cardiopulmonary Resuscitation (CPR) required
• DL NUMBER - Driver License, Valid and in State required