Northwest Medical Center Tucson

Job Summary

The Pharmacy Technician Supervisor will oversee the daily operations of the pharmacy technician team, ensuring efficient workflows, compliance with regulatory standards, and exceptional patient care. This role involves training, mentoring, and evaluating staff while collaborating with pharmacists and healthcare professionals to optimize pharmacy services.

Essential Functions

• Supervises and coordinate the activities of pharmacy technicians, ensuring compliance with hospital policies, procedures, and safety standards.
• Assists in the preparation and dispensing of medications, including sterile compounding, under the supervision of licensed pharmacists.
• Manages staffing levels, schedules, and workflow to ensure efficient pharmacy operations.
• Trains, mentors, and evaluates pharmacy technicians, promoting professional development and adherence to best practices.
• Conducts regular audits to ensure compliance with state and federal regulations and Joint Commission standards.
• Collaborates with pharmacists and other healthcare professionals to enhance medication management and patient safety initiatives.
• Addresses and resolve any operational issues or staff concerns promptly and effectively.
• Participates in departmental projects and continuous improvement initiatives to enhance pharmacy services and patient outcomes.
• Maintains accurate records and documentation related to pharmacy operations.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management
  • Supervises, trains and oversees departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with Manager or Director on staffing issues.
  • Assists with and contributes to performance evaluations and goal setting.
• Strategic Planning and Financial Oversight
  • Assists in managing departmental budget ensuring cost-effective operations while maintain high quality service.
  • Monitors expenditures, ensuring cost-effective delivery of services.
  • May contribute to evaluation and implementation of new technologies to enhance operational efficiency.
  • May contribute to development of departmental policies, procedures and protocols.
• Quality Assurance and Regulatory Compliance
  • Ensures compliance with all relevant regulatory bodies.
  • May participate in audits, inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
  • May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Associate Degree or higher preferred
• 1-2 years of related experience in the profession required
• 1-2 years of previous leadership experience preferred

Knowledge, Skills and Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

• LPT - Licensed Pharmacy Tech State Pharmacy Technician Registration/Licensure required
• Pharmacy Technician Certification Board Certification required
• BCLS - Basic Life Support BLS Certification preferred