Jefferson Memorial Hospital

Job Summary

The Supervisor, Surgical Services oversees daily operations of the Surgery and Central Sterile departments to ensure the delivery of safe, high-quality patient care. This role involves coordinating surgical schedules, supervising clinical and non-clinical staff, and managing resources effectively. The Supervisor collaborates with surgeons, nursing staff, and leadership to optimize workflows, maintain compliance with regulatory standards, and support the professional development of team members. This position serves as a resource and provides leadership in the absence of the Director or Assistant Director of Surgical Services.

Essential Functions

• Acts as a liaison between physicians, charge nurses, and the surgical team to facilitate effective communication and coordination of care.
• Keeps the Director and Assistant Director informed of departmental activities, personnel issues, and patient conditions, escalating concerns as necessary.
• Conducts daily safety huddles, prepares statistical and productivity reports, and ensures efficient workflow in the Surgery and Central Sterile Departments.
• Plans and coordinates the surgery schedule, considering physician availability, staff resources, and skill levels to ensure optimal operations.
• Ensures accurate and thorough documentation of patient care, departmental activities, and compliance with regulatory standards.
• Supports the orientation and onboarding of new employees, collaborating with OR Education to ensure staff receive appropriate training.
• Delegates responsibilities within the scope of personnel abilities, ensuring tasks are completed effectively and efficiently.
• Monitors the maintenance and availability of surgical instruments and equipment, working closely with the Central Sterile team to address any deficiencies.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management
  • Supervises, trains and oversees departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with Manager or Director on staffing issues.
  • Assists with and contributes to performance evaluations and goal setting.
• Strategic Planning and Financial Oversight
  • Assists in managing departmental budget ensuring cost-effective operations while maintain high quality service.
  • Monitors expenditures, ensuring cost-effective delivery of services.
  • May contribute to evaluation and implementation of new technologies to enhance operational efficiency.
  • May contribute to development of departmental policies, procedures and protocols.
• Quality Assurance and Regulatory Compliance
  • Ensures compliance with all relevant regulatory bodies.
  • May participate in audits, inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
  • May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Associate Degree or higher preferred
• 1-2 years of related experience in the profession required
• 1-2 years of previous leadership experience preferred

Knowledge, Skills and Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BCLS - Basic Life Support required
• ACLS - Advanced Cardiac Life Support required
• CNOR - Certified Operating Room Nurse preferred