Merit Health Wesley

Job Summary

The Phlebotomist - Certified is responsible for performing specimen collection procedures including venipuncture, capillary puncture, and heel stick to obtain blood specimens for diagnostic testing. This role ensures accurate patient identification, specimen labeling, and data entry into the Laboratory Information System (LIS). The Phlebotomist also performs chain of custody urine drug screen collections and supports the laboratory team by maintaining clean, stocked work areas and assisting with assigned duties.

Essential Functions

• Performs venipuncture, finger stick, and heel stick procedures on patients of all ages in accordance with laboratory policies and safety standards.
• Accurately identifies patients and labels specimens at the bedside or collection site to ensure compliance with regulatory standards and minimize specimen errors.
• Prepares, packages, and transports specimens to the laboratory while maintaining sample integrity and adhering to safety protocols.
• Explains procedures to patients, providing reassurance and addressing concerns to ensure a positive patient experience.
• Cleans, sterilizes, and maintains phlebotomy equipment and workspace in compliance with safety and infection control standards.
• Collects timed specimens as ordered, prioritizing and efficiently completing phlebotomy tasks to meet clinical needs.
• Identifies and resolves specimen issues, including addressing rejections and recollecting samples when necessary.
• Records phlebotomy collection information, including collection and receipt times, into the Laboratory Information System (LIS) with accuracy.
• Collects chain of custody urine drug screens following established protocols for pre-employment, post-accident, and for-cause testing; completes required documentation.
• Maintains phlebotomy carts and collection areas in a clean, organized, and fully stocked condition to ensure readiness for all patient encounters.
• Adheres to patient identification policies, labeling protocols, and specimen handling guidelines to meet CAP, CLIA, and organizational standards.
• Follows all infection control and safety procedures, including the consistent use of personal protective equipment (PPE).
• Demonstrates flexibility by adapting to schedule changes and supporting off-site collections as assigned.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• 0-2 years of phlebotomy experience in a clinical setting preferred

Knowledge, Skills and Abilities

• Proficient in venipuncture and capillary collection techniques.
• Ability to perform blood collection techniques successfully across all age groups (neonates to geriatrics).
• Proficiency in distinguishing sample types and understanding order-of-draw requirements for lab testing.
• Knowledge of specimen handling and laboratory safety protocols.
• Effective interpersonal and communication skills.
• Ability to prioritize tasks, work independently, and maintain accuracy under pressure.
• Familiarity with laboratory information systems (LIS) and basic computer use.