The Vicksburg Clinic, LLC
Patient Accounts Representative - ENT - Vicksburg
Vicksburg
,
MS
Full Time
Why Join Us?
No weekends, No holidays, No Call
Job Summary
The Patient Accounts Representative II is responsible for performing a variety of front office and billing functions to support accurate patient registration, scheduling, coding, and account resolution. This role ensures a smooth patient experience by coordinating check-in and check-out processes, verifying insurance, collecting co-pays, posting payments, and maintaining accurate records in compliance with organizational policies and applicable regulations.
Essential Functions
- Be Valued for What You Bring to the Team - Competitive pay that rewards your hard work
- Benefits You Can Count On - Medical, dental, vision, and life insurance coverage
- Work Hard. Recharge Often. - Generous PTO and extended illness benefits
- Invest in Your Future - 401(k) with company match
- Grow With Us - Career development, learning opportunities, and advancement pathways
- We Invest in Your Success - Licensure and certification reimbursement
- Student Loan Support - Assistance available for eligible roles
- Your Wins Deserve Recognition - Employee rewards and recognition programs
- A Team You'll Love Working With - A collaborative, purpose-driven culture making a difference every day
- Additional Voluntary Benefits - Choose from options such as pet insurance, identity protection, and legal insurance.
No weekends, No holidays, No Call
Job Summary
The Patient Accounts Representative II is responsible for performing a variety of front office and billing functions to support accurate patient registration, scheduling, coding, and account resolution. This role ensures a smooth patient experience by coordinating check-in and check-out processes, verifying insurance, collecting co-pays, posting payments, and maintaining accurate records in compliance with organizational policies and applicable regulations.
Essential Functions
- Greets patients and families in a professional and courteous manner to facilitate an efficient and welcoming check-in process.
- Verifies and accurately enters patient demographic and insurance information into the registration and scheduling system.
- Collects co-pays and other patient financial responsibilities at the time of service.
- Posts patient payments and reconciles cash drawers or daily deposits in accordance with department procedures.
- Ensures accurate and complete coding and billing data entry for all patient visits.
- Schedules and confirms appointments, and assists with referral coordination as needed.
- Responds to phone inquiries and directs calls appropriately while maintaining a high level of customer service.
- Supports provider schedule management and daily patient flow.
- Maintains patient confidentiality and protects patient information in accordance with HIPAA guidelines.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- 1-2 years of experience in a physician clinic, patient access, or healthcare billing environment preferred
- Strong customer service and communication skills.
- Knowledge of insurance verification and billing processes.
- Ability to work independently and efficiently in a fast-paced environment.
- Proficiency in using healthcare systems and electronic scheduling/registration software.
- Strong multitasking and organizational skills.
- Knowledge of HIPAA and patient confidentiality standards.
- Ability to resolve routine problems with minimal supervision.