CHS Corporate
Network Administrator
Birmingham
,
AL
Full Time
Job Summary
The Network Administrator monitors the performance and availability of network infrastructure to identify root causes and resolve issues that could affect service delivery. This role is responsible for maintaining stable and secure network operations across corporate and healthcare environments, assisting in troubleshooting, documentation, and optimizing network performance.
Essential Functions
The Network Administrator monitors the performance and availability of network infrastructure to identify root causes and resolve issues that could affect service delivery. This role is responsible for maintaining stable and secure network operations across corporate and healthcare environments, assisting in troubleshooting, documentation, and optimizing network performance.
Essential Functions
- Monitors network performance and availability using diagnostic tools to detect and respond to alerts.
- Performs initial troubleshooting on network-related issues and escalates as necessary to appropriate support teams or on-call personnel.
- Uses log files and system tools to investigate connectivity and service delivery issues.
- Coordinates with level 3 support groups to resolve complex problems and optimize system performance.
- Creates and maintains procedural documentation to support consistency and operational readiness.
- Assists operational teams during enterprise crisis scenarios, such as large-scale outages or service degradation events.
- Ensures best practices are followed in monitoring and managing infrastructure across all environments.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- H.S. Diploma or GED required
- Bachelor's Degree in Information Technology, Computer Science, or a related field preferred
- 2-4 years of network administration or infrastructure support experience required
- Experience troubleshooting issues within a multi-vendor environment preferred
- Working knowledge of network monitoring tools and troubleshooting methodologies.
- Ability to identify and resolve connectivity issues using system logs and performance data.
- Strong attention to detail and ability to follow documented procedures.
- Effective verbal and written communication skills.
- Ability to work independently and collaborate with cross-functional teams.
- Familiarity with enterprise network and infrastructure environments.