Lower Keys Medical Center

Job Summary

The Manager, Securitry is responsible for keeping a safe environment for our patients, visitors, volunteers, staff and physicians. Responsible for the protection of assets, and ensures a proactive and preventative security presence of the facility, enforcing applicable rules and physical security requirements. The Security Manager applies and implements the Facilities philosophy, goals and objectives. The Security Manager maintains a high level of efficiency and knowledge in security practices, equipment and training for healthcare facilities and maintains compliance as related to appropriate jurisdictions governing healthcare facilities.

Essential Functions

• Deploys and monitors security staff to patrol campus buildings and premises to ensure the safety of all persons. Deploys staff to respond to any emergency or incident that occurs on the grounds or in the facility.
• Assist the Director, Security with day to day operations of the Security Team, including maintaining time keeping records.
• Works with other managers to assure each of the Environment of Care (EC) management plans are evaluated at least annually. Actively participates in the safety process as a member of the Environment of Care Committee.
• Reviews incident reports compiled by security staff and verifies all pertinent information is included.
• Participates in developing safety policies and procedures.
• Manages daily operations with accountability for achieving targeted levels of growth, budget and additional specified short and long term financial objectives.
• Manages security employee outcomes by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Trains staff on de-escalation training techniques as needed for responding to and resolving security complaints.
• Assists in the training of the Security Team on all aspects of security procedures and techniques.
• Communicates security needs and plans with department leadership.
• Creates a service culture that results in achievement of organizational metrics for patient/customer satisfaction.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree in Criminal Justice, Public Safety, Healthcare Administration, or a related field preferred
• 3-5 years of security management experience required
• Experience with security technology, including access control systems, CCTV, and alarm systems. required

Knowledge, Skills and Abilities

• Ability to think independently and make decisions to keep situations safe and secure within policy guidelines.
• Must walk, stand or run in all types of weather, up and down stairs, etc.
• Able to communicate effectively verbally and in writing.
• Able to present information in briefings to multiple audiences and Executive team.
• Working knowledge of Microsoft Office a must (Word, Excel, Power Point, etc.).
• Must have the temperament to maintain a state of calmness in the face of adversity and danger.
• Strong team-oriented interpersonal skills.

Licenses and Certifications

• DL NUMBER - Driver License, Valid and in State required
• CPR - Cardiac Pulmonary Resuscitation
  • Basic Life Support Card issued by the American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI).