Crestwood Medical Center
Director of Risk Management
Huntsville
,
AL
Full Time
Job Summary
The Director, Risk Management oversees the development and implementation of risk management programs to ensure the safety, health, and well-being of patients, visitors, and staff. This role is responsible for identifying and evaluating risk, coordinating corrective actions, and educating staff on safe practices to foster a culture of safety across the facility. The Director works closely with hospital administration, department leaders, and legal counsel to manage risk-related issues, regulatory compliance, and patient safety initiatives.
Essential Functions
The Director, Risk Management oversees the development and implementation of risk management programs to ensure the safety, health, and well-being of patients, visitors, and staff. This role is responsible for identifying and evaluating risk, coordinating corrective actions, and educating staff on safe practices to foster a culture of safety across the facility. The Director works closely with hospital administration, department leaders, and legal counsel to manage risk-related issues, regulatory compliance, and patient safety initiatives.
Essential Functions
- Directs and manages the facility's risk management program, identifying and evaluating risks associated with patient care and service delivery.
- Develops, implements, and updates policies and procedures to promote a safe environment and comply with regulatory requirements.
- Leads patient safety initiatives, including root cause analyses, Failure Modes and Effects Analysis (FMEA), and other quality improvement efforts.
- Provides education and guidance to departments on risk management practices, incident reporting, and corrective actions to mitigate risk.
- Manages claims and litigation processes, coordinating with legal counsel and maintaining detailed documentation.
- Develops and presents reports to administration, Governing Board, and relevant committees regarding real and potential risk issues.
- Ensures accurate management and review of occurrence reporting systems, analyzing data to identify trends and implement improvement strategies.
- Oversees departmental budget and resources, maintaining fiscal accountability and aligning goals with the hospital's mission and objectives.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- Supervision and Staff Management
- Provides leadership, mentorship and professional development opportunities for departmental staff.
- Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues.
- Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
- Strategic Planning and Financial Oversight
- Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.
- Monitors expenditures, ensuring cost-effective delivery of services.
- Evaluates and implements new technologies to enhance operational efficiency.
- Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
- Quality Assurance and Regulatory Compliance
- Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
- Participates in audits, inspections and accreditation processes as applicable.
- Follows established quality control practices to ensure accuracy, consistency and safety.
- Collaboration and Communication
- Works closely with leadership teams to coordinate and improve service delivery.
- Stays up-to-date with industry advancements, new technologies, and regulatory changes.
- Staff Responsibilities
- May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.
- Bachelor's Degree in relevant field required or
- Seven (7) plus years of direct experience in lieu of a Bachelor's degree required
- Master's Degree preferred
- 3-5 years of experience in closely related field with Bachelor's degree required
- 3-5 years of previous leadership experience preferred
- Strong leadership, organizational, and communication skills.
- Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
- Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
- Communicate effectively with leadership, team members, and stakeholders.
- Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
- Problem-solving and critical thinking skills.
- In depth knowledge of industry best practices and regulatory compliance (if applicable).
- Strong organizational and time management skills.
- Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
- RN - Registered Nurse - State Licensure and/or Compact State Licensure preferred
- CPHRM - Certified Professional in Healthcare Risk Management preferred
- Competitive Pay - Medical, Dental, Vision, & Life Insurance
- Generous Paid Time Off (PTO) & Extended Illness Bank (EIB)
- Matching 401(k)
- Opportunities for Career Advancement
- Rewards and Recognition Programs
- Additional Discounts and Perks*