Northwest Health System Springdale
Director of Operations
Springdale
,
AR
Full Time
Job Summary
The Director, Operations ensures the effective management of departmental functions, aligning workflows and resources with organizational goals. This role focuses on optimizing day-to-day operations, achieving performance benchmarks, and fostering a culture of continuous improvement. Collaborating with cross-functional teams, the Director drives initiatives that enhance service quality, operational efficiency, and compliance across diverse departments, including clinical and non-clinical functions.
Essential Functions
The Director, Operations ensures the effective management of departmental functions, aligning workflows and resources with organizational goals. This role focuses on optimizing day-to-day operations, achieving performance benchmarks, and fostering a culture of continuous improvement. Collaborating with cross-functional teams, the Director drives initiatives that enhance service quality, operational efficiency, and compliance across diverse departments, including clinical and non-clinical functions.
Essential Functions
- Leads the development and implementation of operational plans to meet departmental objectives and support organizational priorities.
- Oversees daily activities, ensuring staff, processes, and resources are coordinated to deliver consistent and high-quality services.
- Analyzes performance data to identify areas for improvement and implements changes to enhance efficiency and outcomes.
- Ensures adherence to regulatory and accreditation standards by maintaining up-to-date policies and procedures.
- Collaborates with departmental leaders to address challenges, streamline processes, and support innovation.
- Prepares and monitors budgets, identifies cost-saving opportunities, and ensures financial stewardship while maintaining service standards.
- Leads quality improvement projects, leveraging data-driven insights to achieve measurable results.
- Evaluates and implements new technologies or practices to improve operations and support future growth.
- Performs other duties as assigned.
- Complies with all policies and standards.
- Bachelor's Degree in Healthcare Administration, Business Administration, or a related field required
- Master's Degree in Healthcare Administration, Business Administration, or a related field preferred
- 5-7 years of experience in operations management or related field required
- 2-4 years of leadership experience in healthcare or similar industries preferred
- Expertise in managing complex operations, including workflow optimization and resource allocation.
- Analytical skills to interpret data, evaluate performance, and recommend actionable improvements.
- Strong leadership and communication skills to effectively engage with teams and stakeholders.
- Knowledge of budgeting, financial management, and regulatory compliance within a healthcare or related environment.
- Adaptability to oversee diverse operational areas with varying requirements and priorities.