Northwest Health - Porter

Job Summary

Direct the operation of Food & Nutrition Services. Performs a variety of duties including the planning and supervision of special functions, maintaining cash control, payroll records, hiring and training of personnel. Ensures customer satisfaction and good public relations are achieved through the safe and efficient uses of resources.

Essential Functions

• Evaluates, directs and manages the function and structure of food and nutrition
  services, ensuring that all client expectations and regulatory standards are being
  appropriately monitored and adhered to.
• Evaluates the production, safe handling and quality of all food prepared and
  distributed to ensure that it is consistent with MHFS policy and procedures for
  quality food service.
• Evaluates the production, safe handling and quality of all food prepared and
  distributed to ensure that it is consistent with MHFS policy and procedures for
  quality food service.
• Maintains a clean, sanitary working environment.
  Complies with regulatory agencies, including federal, state and JCAHO as
  evidenced by successful completion of surveys with no deficiencies.
• Follows facility and department Infection Control policies and procedures.
• Adheres to facility confidentiality, HIPAA and patient rights policies.
• Develops annual department budget, including all related costs and expenses, to
  ensure proper financial performance and efficient use of resources, including
  labor, food and all related expenses.
• Completes and posts work schedules for management and supervisory
  personnel to ensure adequate coverage for all department functions.
• Performs other duties as assigned.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management
  • Provides leadership, mentorship and professional development opportunities for departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues.
  • Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
• Strategic Planning and Financial Oversight
  • Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.
  • Monitors expenditures, ensuring cost-effective delivery of services.
  • Evaluates and implements new technologies to enhance operational efficiency.
  • Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
• Quality Assurance and Regulatory Compliance
  • Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
  • Participates in audits, inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
  • May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Bachelor's Degree B.S. Degree in Food Services Technology/Management or related field, preferred
• 4-6 years of hospital or nursing home experience, preferred

Knowledge, Skills and Abilities

• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients,
  customers, and the general public.
• Ability to operate a standard computer, including proficient use of MS applications such as Excel, Word and PowerPoint.

Licenses and Certifications

• Certified Professional Food Manager, Food Safety Manager Certification Serve Safe Certification required