Moberly Regional Medical Center
Clinic Office Assistant - Chariton Valley Family Medicine Clinic - Salisbury
Salisbury
,
MO
Full Time
Why Join Us?
Job Summary
The Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the clinic. This role is responsible for patient check-in and check-out, scheduling appointments, handling patient inquiries, processing payments, and maintaining accurate records. The Clinic Office Assistant also assists with various office and clinic tasks to support healthcare providers and ensure a positive patient experience.
Essential Functions
- Be Valued for What You Bring to the Team - Competitive pay that rewards your hard work
- Benefits You Can Count On - Medical, dental, vision, and life insurance coverage
- Work Hard. Recharge Often. - Generous PTO and extended illness benefits
- Invest in Your Future - 401(k) with company match
- Grow With Us - Career development, learning opportunities, and advancement pathways
- We Invest in Your Success - Licensure and certification reimbursement
- Student Loan Support - Assistance available for eligible roles
- Your Wins Deserve Recognition - Employee rewards and recognition programs
- A Team You'll Love Working With - A collaborative, purpose-driven culture making a difference every day
Job Summary
The Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the clinic. This role is responsible for patient check-in and check-out, scheduling appointments, handling patient inquiries, processing payments, and maintaining accurate records. The Clinic Office Assistant also assists with various office and clinic tasks to support healthcare providers and ensure a positive patient experience.
Essential Functions
- Greets and assists patients during check-in and check-out, ensuring accuracy in patient information and documentation.
- Schedules patient appointments, obtains pre-certifications, and coordinates with providers for testing, procedures, and surgeries.
- Collects time-of-service (TOS) payments, issues invoices, and processes financial transactions in compliance with clinic policies.
- Maintains and updates patient records, ensures quality control, and addresses gaps in care.
- Answers phone calls, responds to inquiries regarding clinic policies and services, and routes messages appropriately.
- Enters charges and codes invoices for billing, ensuring accuracy and timely processing.
- Monitors and maintains office and clinic supply inventory, placing orders as needed to ensure availability of necessary materials.
- Assists in handling physician call schedules, provider reimbursements, and license renewals.
- Supports clinical staff as needed, including assisting in triage and coordinating patient referrals.
- Ensures a clean and organized work environment, following infection control and safety protocols.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- 0-2 years of experience in a medical office, clinic, or healthcare administrative setting required
- Proficiency in electronic medical records (EMR) systems and office software.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to multitask and work in a fast-paced healthcare environment.
- Customer service-oriented with a professional and courteous demeanor.
- Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.
- Certified Medical Office Administrative Assistant (CMAA) preferred