PPSI
Clerk
,
Full Time

Job Summary
The Administrative Clerk is responsible for performing a variety of administrative and clerical tasks to support departmental operations. Duties may include managing correspondence, processing data, auditing records, or handling specialized functions such as pre-litigation support or web access management. This role requires attention to detail, accuracy, and the ability to manage multiple tasks in a fast-paced environment. Depending on the department, specific job duties may vary but remain focused on maintaining operational efficiency and supporting the department's objectives.
As an Administrative Clerk at Community Health Systems (CHS) - Physician Practice Support Inc. (PPSI), you'll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including medical, dental and vision, insurance, flexible scheduling, and 401k.
Essential Functions
The PPSI Team and Athena work alongside the Clinic Leaders and staff with the common goal of creating a clean and efficient revenue cycle.
Community Health Systems is one of the nation's leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.
The Administrative Clerk is responsible for performing a variety of administrative and clerical tasks to support departmental operations. Duties may include managing correspondence, processing data, auditing records, or handling specialized functions such as pre-litigation support or web access management. This role requires attention to detail, accuracy, and the ability to manage multiple tasks in a fast-paced environment. Depending on the department, specific job duties may vary but remain focused on maintaining operational efficiency and supporting the department's objectives.
As an Administrative Clerk at Community Health Systems (CHS) - Physician Practice Support Inc. (PPSI), you'll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including medical, dental and vision, insurance, flexible scheduling, and 401k.
Essential Functions
- Processes data entry tasks, ensuring all information is entered accurately and in a timely manner.
- Prepares and sends correspondence to internal teams, clients, or third-party organizations, maintaining clear and professional communication.
- Conducts audits and reviews of records, payments, or refunds, ensuring compliance with departmental and organizational policies.
- Assists in pre-litigation activities, including gathering documentation, preparing reports, and coordinating with legal teams.
- Manages web access requests, providing timely support to users and ensuring proper access control.
- Reviews and resolves discrepancies in data, payments, or documentation, escalating issues to the appropriate team when necessary.
- Maintains organized records and files, ensuring they are up to date and easily accessible.
- Responds to inquiries from internal and external stakeholders regarding account status, data accuracy, or correspondence.
- Supports departmental reporting and documentation efforts by preparing accurate and comprehensive reports as requested.
- Performs other duties as assigned.
- Complies with all policies and standards.
- H.S. Diploma or GED required
- Associate Degree or coursework in a relevant field preferred
- 0-1 years of prior clerical or administrative experience required
- Proficiency in data entry and basic computer software, including Microsoft Office and department-specific systems.
- Excellent attention to detail and organizational skills.
- Strong communication skills, both written and verbal, with the ability to correspond professionally.
- Ability to prioritize tasks and manage multiple responsibilities in a dynamic environment.
- Problem-solving skills to address discrepancies and support departmental needs.
The PPSI Team and Athena work alongside the Clinic Leaders and staff with the common goal of creating a clean and efficient revenue cycle.
Community Health Systems is one of the nation's leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.