Merit Health River Oaks

Job Summary

The Quality Management Lead provides advanced support and oversight for quality improvement initiatives, ensuring adherence to regulatory standards and promoting best practices in patient care and safety. This role collaborates with interdisciplinary teams to monitor performance metrics, implement improvement strategies, and drive a culture of excellence. The Quality Management Lead acts as a resource for staff and leadership, supporting data analysis, compliance, and continuous improvement efforts across the organization.

Essential Functions

• Leads quality improvement initiatives, collaborating with teams to identify opportunities for improvement and implement effective strategies.
• Monitors and analyzes quality performance metrics, preparing detailed reports and recommendations for leadership.
• Ensures compliance with regulatory and accreditation standards, providing guidance on quality and safety practices.
• Facilitates training and education sessions for staff on quality improvement processes, regulatory requirements, and best practices.
• Supports the development and implementation of policies and procedures to enhance patient safety and operational efficiency.
• Acts as a liaison between departments, fostering communication and collaboration on quality initiatives.
• Conducts audits and assessments to evaluate compliance with quality standards and identifies areas for corrective action.
• Oversees the collection, validation, and submission of quality data to regulatory agencies or accreditation bodies.
• Participates in facility-wide quality and safety committees, contributing expertise to organizational goals.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree in Healthcare Administration, Nursing, or a related field required
• 4-6 years of experience in quality improvement, compliance, or a related healthcare role required

Knowledge, Skills and Abilities

• Strong understanding of quality improvement methodologies, regulatory requirements, and accreditation standards.
• Analytical skills for interpreting data, identifying trends, and developing actionable solutions.
• Excellent communication and collaboration skills to engage effectively with interdisciplinary teams and leadership.
• Proficiency in quality management software and tools for data tracking and reporting.
• Ability to lead projects and facilitate training sessions on quality improvement initiatives.

Licenses and Certifications

• CPHQ - Certified Professional in Healthcare Quality preferred
• RN - Registered Nurse - State Licensure and/or Compact State Licensure preferred