Mat-Su Medical Group
Business Office Supervisor - South Anchorage Surgery Center
Anchorage
,
AK
Full Time
Why Join Us?
South Anchorage Surgery Center Address:
1917 Abbott Rd #103 Anchorage,AK 99507
Hours of Operation: Monday-Friday| 7:30A-3:00PM(Closed Thursdays)
8- Hour Shifts Available
No Nights, No Weekends, or On-Call Hours**
Job Summary
The Business Office Lead is responsible for overseeing the day-to-day operations of business office functions, including registration, scheduling, medical records, billing, collections, and insurance verification. This role ensures accurate financial processing, timely charge capture, and exceptional customer service. The Business Office Lead supports compliance with regulatory standards and provides guidance to assigned staff to ensure operational efficiency.
Essential Functions
- Be Valued for What You Bring to the Team - Competitive pay that rewards your hard work
- Benefits You Can Count On - Medical, dental, vision, and life insurance coverage
- Work Hard. Recharge Often. - Generous PTO and extended illness benefits
- Invest in Your Future - 401(k) with company match
- Grow With Us - Career development, learning opportunities, and advancement pathways
- We Invest in Your Success - Licensure and certification reimbursement for eligible roles
- Student Loan Support - Assistance available for eligible roles
- Your Wins Deserve Recognition - Employee rewards and recognition programs
- A Team You'll Love Working With - A collaborative, purpose-driven culture making a difference every day
- Additional Voluntary Benefits - Choose from options such as pet insurance, identity protection, and legal insurance.
South Anchorage Surgery Center Address:
1917 Abbott Rd #103 Anchorage,AK 99507
Hours of Operation: Monday-Friday| 7:30A-3:00PM(Closed Thursdays)
8- Hour Shifts Available
No Nights, No Weekends, or On-Call Hours**
Job Summary
The Business Office Lead is responsible for overseeing the day-to-day operations of business office functions, including registration, scheduling, medical records, billing, collections, and insurance verification. This role ensures accurate financial processing, timely charge capture, and exceptional customer service. The Business Office Lead supports compliance with regulatory standards and provides guidance to assigned staff to ensure operational efficiency.
Essential Functions
- Leads business office operations including patient registration, appointment scheduling, billing, collections, and medical records processing.
- Oversees insurance verification, charge entry, and up-front patient collections.
- Ensures timely and accurate submission of billing and supports cash collections and accounts receivable (AR) management.
- Monitors key performance indicators, such as AR days and collection rates, and identifies opportunities for improvement.
- Supports training, mentoring, and performance oversight of business office staff.
- Maintains compliance with federal, state, and organizational policies and procedures.
- Develops and maintains business office policies and procedures.
- Ensures positive customer service interactions and communication across all front-end functions.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- 1-3 years of supervisory experience in a healthcare business office required
- 1-3 years of experience using patient financial systems (e.g., Amkai, HST, Vision, AdvantX) required
- Proficiency with patient registration, billing, and collections processes.
- Ability to guide, mentor, and support a business office team.
- Strong communication skills, both written and verbal, with ability to interact with patients, providers, and staff.
- Familiarity with healthcare billing systems and front-end revenue cycle workflows.
- Proficiency in using computers and office software, including Google Sheets and Docs.