Baldwin Health

Business Office Coordinator

Foley

,

AL

Full Time

As a Business Office Coordinator at Baldwin Health you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles.

Job Summary

The Business Office Coordinator is responsible for supporting the day-to-day operations of the business office, ensuring efficient processes, accurate records, and effective communication. This role assists with a variety of administrative and financial tasks, including managing office workflow, coordinating billing activities, and maintaining financial records. The Business Office Coordinator works closely with team members to ensure timely completion of tasks and supports quality customer service.

Essential Functions
  • Coordinates daily business office operations, including scheduling, tracking tasks, provider and payer credentialing and ensuring workflow is organized and efficient.
  • Assists with billing and collection activities, including preparing invoices, verifying information, and processing payments.
  • Supports customer service by responding to inquiries, providing information, and assisting with issue resolution.
  • Collaborates with other departments to support effective communication and alignment on shared processes.
  • Prepares daily, weekly, and monthly general and standard reporting, including productivity, metric performance, comparative reports, and account reconciliation reports.
  • Communicates with the Administrator in an effort to educate on areas of opportunity in regards to supported application.
  • Performs other duties as assigned.
  • Complies with all policies and standards.
Qualifications
  • Associate Degree in Business Administration, Accounting, or a related field preferred
  • 1-2 years of experience in a business office, administrative, or accounting role, preferably in a healthcare setting required
  • Knowledge of billing and financial practices preferred
Knowledge, Skills and Abilities
  • Strong organizational and time management skills.
  • Basic knowledge of billing and office accounting practices.
  • Proficiency in Google Suite and other relevant software applications.
  • Excellent verbal and written communication skills.
  • Ability to work independently and collaboratively within a team.
  • Attention to detail and accuracy in financial and record-keeping tasks.
INDNC