DeTar Medical Group
Assessment Referral Coordinator - Detar Medical Group
Victoria
,
TX
Full Time
Why Join Us?
Job Summary
The Assessment Referral Coordinator supports patient care by coordinating referrals, authorizations, and follow-up appointments in collaboration with physicians and other care team members. This role ensures timely scheduling, accurate documentation, and clear communication with patients to facilitate continued access to services and high-quality care.
Essential Functions
- Be Valued for What You Bring to the Team - Competitive pay that rewards your hard work
- Benefits You Can Count On - Medical, dental, vision, and life insurance coverage
- Work Hard. Recharge Often. - Generous PTO and extended illness benefits
- Invest in Your Future - 401(k) with company match
- Grow With Us - Career development, learning opportunities, and advancement pathways
- We Invest in Your Success - Licensure and certification reimbursement for eligible roles
- Student Loan Support - Assistance available for eligible roles
- Your Wins Deserve Recognition - Employee rewards and recognition programs
- A Team You'll Love Working With - A collaborative, purpose-driven culture making a difference every day
- Additional Voluntary Benefits - Choose from options such as pet insurance, identity protection, and legal insurance.
Job Summary
The Assessment Referral Coordinator supports patient care by coordinating referrals, authorizations, and follow-up appointments in collaboration with physicians and other care team members. This role ensures timely scheduling, accurate documentation, and clear communication with patients to facilitate continued access to services and high-quality care.
Essential Functions
- Coordinates patient referrals, authorizations, and appointments for specialty care, diagnostics, and follow-up services in accordance with provider orders.
- Communicates with patients and families to explain next steps, provide instructions, and ensure understanding of referral and appointment requirements.
- Obtains prior authorizations and referral approvals as needed, and accurately documents information in the electronic health record.
- Schedules appointments and follows up with external providers to confirm referral completion and collect consult notes.
- Responds to incoming calls and referral requests, triaging appropriately and ensuring timely processing.
- Maintains accurate and organized patient records, ensuring documentation is complete and submitted according to policy.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- Associate Degree in Healthcare Administration or related field preferred
- 0-2 years of experience in a healthcare administrative or referral coordination role required
- Knowledge of referral processes, insurance requirements, and prior authorization procedures.
- Proficiency with electronic health record systems and scheduling software.
- Excellent verbal and written communication skills.
- Strong attention to detail and organizational skills.
- Ability to manage multiple tasks in a fast-paced environment.