CHS Corporate

The Specialist Business Systems Analyst is responsible for creating and refining business and systems requirements to address business opportunities and formulating documentation to support the development and implementation of the technical solution. In addition, the Specialist Business Systems Analyst works with a wide range of vendors, people, departments and functions at a corporate and local facility level to elicit, validate, analyze, and document clear business services. The Business Systems Analyst will act as the liaison and SME between business users and technology programmers to understand user needs and develop required reporting and data analysis. The Specialist will also be included in making changes to current processes and defining streamline policies and recommendation to current workflow

Essential Duties and Responsibilities:

• Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end users.
• Collaborates with project sponsors to determine project scope and vision.
• Clearly identifies project stakeholders and establishes customer classes, as well as their characteristics.
• Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
• Works with stakeholders and project team to prioritize collected requirements.
• Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develops strategies for enhancing or further leveraging these processes.
• Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts.
• Participates in the QA of purchased solutions to ensure features and functions have been enabled and optimized.
• Participates in the selection of any requirements documentation software solutions that the organization may opt to use.
• Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Develops and utilizes standard templates to accurately and concisely write requirements specifications.
• Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
• Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Develops and conducts peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
• Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders.
• Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Communicates changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
• Provides guidance and/or instruction to junior staff members
• Analyzes business needs, documents requirements and translates needs into functional, non-functional and/or technical specifications
• Delivers requirements, performs analysis, and evaluates downstream business, systems, process, and/or organizational impacts
• Advises the appropriate people on the implications of existing IT systems that can be applied to a problem. Identifies risks and issues, and seeks approval on complex matters
• Identifies potential issues through analysis and review process and knowledge of the end to end business goal

Required Qualifications:

• Bachelor's degree or equivalent experience
• 9+ years of experience in developing requirements and performing system analysis
• 8+ years of analysis experience
• 7+ years of experience of major software systems implementation
• Knowledge of Health Care Industry and related business functions
• Knowledge of Primary and Clinical Care operations and functional models
• Experience working with Healthcare EMRs
• Strong understanding of the Project Management Life Cycle
• Ability to analyze and document process and data flow

Additional Qualifications:

• Excellent listening, interpersonal, written, and oral communication skills
• Able to exercise independent judgment and take action on it
• Excellent analytical, mathematical, and creative problem-solving skills
• Logical and efficient, with keen attention to detail
• Highly self-motivated and directed
• Ability to effectively prioritize and execute tasks while under pressure
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment
• Advanced course of study in information technology, business or other field
• Ability to clearly communicate ideas and solutions
• Ability to effectively work with both internal and external clients