DeTar Healthcare System
Admissions Manager
Victoria
,
TX
Full Time
Job Summary
The Manager, Admissions is responsible for the daily operations of admissions and registration functions within the facility. This role oversees patient intake processes, insurance verification, point-of-service collections, and compliance with regulatory and organizational standards. The Manager leads department staff, coordinates with cross-functional teams, and supports patient experience initiatives while ensuring accuracy in patient data and financial clearance. This position plays a key role in driving efficiency, regulatory compliance, and revenue cycle performance.
What We Offer:
The Manager, Admissions is responsible for the daily operations of admissions and registration functions within the facility. This role oversees patient intake processes, insurance verification, point-of-service collections, and compliance with regulatory and organizational standards. The Manager leads department staff, coordinates with cross-functional teams, and supports patient experience initiatives while ensuring accuracy in patient data and financial clearance. This position plays a key role in driving efficiency, regulatory compliance, and revenue cycle performance.
What We Offer:
- Competitive Pay
- Medical, Dental, Vision, and Life Insurance
- Generous Paid Time Off (PTO)
- Extended Illness Bank (EIB)
- Matching 401(k)
- Opportunities for Career Advancement
- Rewards & Recognition Programs
- Exclusive Discounts and Perks*
Essential Functions - Oversees daily admissions and registration operations, ensuring accurate data entry, insurance verification, financial class assignment, and timely patient access.
- Leads and develops departmental staff through hiring, training, scheduling, coaching, and performance management.
- Ensures staff are educated and competent in hospital policies, registration procedures, compliance standards, and financial collection practices.
- Coordinates with internal departments such as Revenue Cycle, Case Management, Finance, and Clinical Operations to resolve issues related to patient access and registration.
- Oversees point-of-service collection efforts, supporting the achievement of collection targets and improving front-end revenue cycle results.
- Communicates effectively with patients and families regarding registration requirements, financial responsibilities, and documentation needs.
- Utilizes hospital registration and information systems to support workflow efficiency, accuracy, and reporting.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- Supervision and Staff Management
- Provides leadership, mentorship and professional development opportunities for departmental staff.
- Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.
- Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
- Strategic Planning and Financial Oversight
- Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
- Monitors expenditures, ensuring cost-effective delivery of services.
- Evaluates and implements new technologies to enhance operational efficiency.
- Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
- Quality Assurance and Regulatory Compliance
- Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
- Participates in audits, inspections and accreditation processes as applicable.
- Follows established quality control practices to ensure accuracy, consistency and safety.
- Collaboration and Communication
- Works closely with leadership teams to coordinate and improve service delivery.
- Stays up-to-date with industry advancements, new technologies, and regulatory changes.
- Staff Responsibilities
- May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.
- Bachelor's Degree in relevant field required or
- Four (4) plus years of direct experience in lieu of a Bachelor's degree required
- Master's Degree preferred
- 2-4 years of experience in closely related field with Bachelor's degree required
- 2-4 years of previous leadership experience preferred
- Strong leadership, organizational, and communication skills.
- Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
- Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
- Communicate effectively with leadership, team members, and stakeholders.
- Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
- Problem-solving and critical thinking skills.
- In depth knowledge of industry best practices and regulatory compliance (if applicable).
- Strong organizational and time management skills.
- Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.